Who Can Open Which Pages
Sidebar pages depend on your role assigned in User Management.
Page access by role
| Role | Dashboard | Inbox | Conversations | Lists | Broadcasts | Contacts | Questions | Analytics | Settings | Help |
|---|---|---|---|---|---|---|---|---|---|---|
| admin / manager / supervisor | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| specialist / agent | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | — | ✓ |
| support | ✓ | ✓ | ✓ | ✓ | — | — | — | — | — | ✓ |
| supervisor_teacher | ✓ | ✓ | ✓ | — | — | — | ✓ | — | — | ✓ |
| teacher | — | — | — | — | — | — | ✓ | — | — | ✓ |
Help opens the product docs site (docs.kazenly.com) in a new tab. It appears for every role, after Settings when Settings is shown.
Inbox sub-pages (when allowed): Assigned, Queued, Unread, Bot, Agent, Lists, Spam.
Default landing page
- teacher → Questions
- Other roles → first allowed nav item (usually Dashboard or Inbox)