9 docs tagged with "instagram"

Connect Instagram, create a Comment or DM Keyword automation, optional Reply on the Post and follow-gate, Go Live, and handle the inbox thread.

Link a professional Instagram account via Meta OAuth in Unified Inbox Settings.

OAuth Connect, Reconnect, Disconnect, and token expiry.

Instagram standard messaging window, Human Agent replies after 24h, and when only internal notes are allowed.

Create Instagram automations for comment keywords, DM keywords, public replies, and follow-gate.

Instagram DMs in Kazenly support text outbound messages only — no image, document, or voice composer.

When Instagram Connect is not available on your plan or subscription — billing and entitlement banners.

Reconnect Instagram after a session lapse or disconnect the linked account from Settings.

When Instagram shows Token expired or Reconnect required and how to restore access.