Settings Analytics (Not Shown)

Settings → Analytics is not available in the live Unified Inbox today.

If you open a legacy link with ?tab=analytics, you may see:

• Title: Analytics
• Message: System reports and insights coming soon...

Use sidebar Analytics instead

Open Analytics from the main sidebar (chapter 14):

• System Overview
• Conversation Analytics
• Agent Performance
• Bot Performance
• System Health

Broadcast metrics: Broadcasts or Analytics → Broadcasts.

Related

• Cannot Find Settings Analytics or Role Management