Integrations
Settings → Integrations — Manage external API integrations for your flows.
Title: Integrations Management · Manage external API integrations for your flows.
Create an integration
- Click Create Integration.
- Enter Integration Name and Integration Type.
- Configure the URL and credentials for that type, then save.
Webhook (Send to Webhook)
Use type Webhook (Send to Webhook) when a bot step should POST data to your system.
| Field | Notes |
|---|---|
| Webhook URL (HTTPS) | HTTPS only. You are responsible for consent when customer data is sent to this URL. |
| Allow contact phone in webhook payloads | Opt-in; off by default. |
| Signing secret (copy now) | Shown once after create (or after rotate). Confirm with I've copied it — Done. |
| Rotate signing secret on save | On edit — shows a new secret once; the previous secret stops working. |
If you paste a webhook.site editor link, Kazenly saves the HTTPS receive URL instead.
Webhook integrations are selected from the bot step Send to Webhook — see Send to Webhook.
Other types
Custom API · CRM System · Payment Gateway · Communication Service use a Base URL plus authentication (API Key, Bearer Token, Basic, or Custom).
Summary cards
Total Integrations · Active Integrations · API Calls Today
Find integrations
- Search: Search integrations...
- Type: All Types · Custom API · Webhook · CRM System · Payment Gateway · Communication Service
- Status: All Status · Active · Inactive
Row actions
Edit Integration · Test Integration · Manage Endpoints · View Analytics · Delete Integration
Test modal: Test Integration · Test Successful / Test Failed.
Empty: No integrations found.
Related
- Send Chat Data to Your System (Webhook) — journey (G11)
- Send to Webhook — bot step that uses a Webhook integration
- CRM Configuration — maps integration data into the conversation CRM panel
- Bot Flows