Dashboard
Sidebar Dashboard (/dashboard) is your agent home: one conversation list with filter chips for personal and team workload. Admins and managers may also see a first-run checklist when WhatsApp is not connected yet — see Using Dashboard.
Articles
| ID | Title | Status |
|---|---|---|
| 3.1 | Using Dashboard | ✅ Published (first-run checklist) |
| 3.2 | Overdue Conversations | ✅ Published |
| 3.3 | My Unread vs Unread | ✅ Published |
Chapter 3 complete. Inbox (chapter 4) is published. Next: Conversations (chapter 5).
Prerequisites: Chapter 2 — Unified Inbox (layout, channels, states, availability).