Customer Care Windows
WhatsApp 24-hour window, Instagram Human Agent, expiry jobs, and the 23h warning.
How-to articles in this chapter are not written yet. Titles below are frozen (spec §7).
| ID | Title | Channel |
|---|---|---|
| 9.1 | WhatsApp 24-Hour Window | whatsapp |
| 9.2 | Instagram 24-Hour Window and Human Agent | instagram |
| 9.3 | How a Conversation Expires | both |
| 9.4 | “Your Chat Will Expire Shortly” | whatsapp |