Help | Kazenly Help

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Two Surfaces. One Product.

Help is split the same way the product is: billing and inbox setup on the Account Dashboard, day-to-day conversations in the Unified Inbox.

Overview, Billing & Invoices, Settings, Set up Inbox, and Open Inbox. Distinct from Unified Inbox Settings.

WhatsApp and Instagram in one workspace. Inbox is one sidebar section.

Two channels. Contacts never merge. Connect, send, and expiry rules differ — each article says which.

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Embedded Signup from Settings. There is no Disconnect.

OAuth Connect, Reconnect, and Disconnect.

WhatsApp 24-hour window and Instagram Human Agent.

Composer, Utility templates, and Instagram text-only.